OVERVIEW

Hamish from Mortgages Online approached Spec Media to help improve the customer journey and front end of their website. After some research and discussion we worked on who their customers are and made a plan to create a website that would generate enquiry and generate leads.

After a discovery session an issue we came across is people who are looking to buy a new home, remortgage or just looking for help on finances are mostly time poor or are a little nervous about the process. We tackled this by showing how Mortgages Online can make the process stress free, easy and simple for the customer.